Fix Android File Transfer Is Not Working
You came here most likely because you're having troubles in transferring files to your Android device through USB. Don't stress yourself, you're not the first person to encounter this issue. You're most likely to get the following error message:
Luckily, there are just a handful of alternatives for you to fix this, and in few minutes, you'll be able to transfer files again. So, without wasting time, here is what you can do to enable Android file transfer work again and pass all the error messages.
If you're using a Mac PC, quickly go ahead and
Steps to get to get Android File Transfer to work again
There are a couple of reasons why you might be getting an error message when attempting to transfer files onto your device:
1. The USB cable you're trying to use doesn't support file transfer
2. Your Device has not been set up to accept files via USB
3. You have
4. Your micro USB port might be broken (sad to say, I can't help you with that one
Step 1 – Enable the file transfer option on your Android device
This is actually the first thing you should do to ensure that transferring of files to your Android device is made possible.
To enable USB file transfer quickly go to "Settings" look for "Storage" > Tap on the three vertical dots in the upper right corner of your screen > "USB computer connection" > now, tick the box just next to "Media device (MTP)
If you think that the reason why you're not able to transfer files is software-related, then you should try connecting your device via USB to your PC, check "Camera (PTP)" and uncheck it once again. This appears to work for some people.
Step 1.1 – this just happened to me on stock Android Marshmallow 6.0
Updating the post just after solving the issue on the Nexus 6P.
If in case you do not see the above-mentioned options in your device Storage and USB settings, then you should enable the USB debugging option and follow this trick (screenshots attached below):
1. Remove the USB cable from your device
2. Enable Developer Mode by navigating to Settings > About Phone (it's usually at the very bottom) > press on the Build Number for a repeated time until the pop-up shows up
3. Go to Settings > Developer Options
4. Enable the USB debugging option
5. Lock your device (turn the screen off)
6. Connect your device to your PC using a USB cable
7. Unlock your Android device
8. Swipe down to see notifications and press the option that says"USB for charging"
9. From the pop-up, select File Transfer
10. Lock the device and re-open it again
Using this particular method you are, basically, allowing your device's security mechanisms to accept file transfers through USB. For reasons unknown, this option isn't accessible without enabling developer mode, although it ought to be.
This particular method should work on all Android devices running the stock Marshmallow 6.0+, example the new Nexus 6P or Nexus 5X. It would be good if you let me know in the comments section if these steps worked for you, and which device you were using so I can improve this guide for everyone who might have a similar issue in the near future.
Step 2 – Uninstall Samsung's Kies file transfer app (skip this if not installed)
Samsung's file transfer app usually causes interferences with the normal Android file transfer. To uninstall Kies you will need to download the installer first (click this link to
Step 3 – Check the USB cable you're using
Not all USB cables are made equal: Some of the cables can transfer files, some simply cannot. To ensure you got a cable that can do the job, all you have to do is take the cable that came in the box together with your Android device. Their cables are very much able to handle file transfers.
If in case you couldn't find another USB cable to try if that works, you should give
If you must use a USB cable for file transfers, you might want to
If the above methods couldn't help you, please kindly drop us a line in the comments section and we will do our best to help you and update this post to make it much easier for others in the near future.